Regular mail: 10 - 30 days. Priority mail: 5 - 14 days. FEDEX: 3 - 6 days. Shipping estimates do not include processing time. Postal methods are usually delivered by your local post services, for example USPS First Class or USPS Priority mail for customers within the US.

A shipping notification or shipping tracking will be emailed to customers upon shipment, depending on the chosen shipment method. Please allow 24-48 hours for the tracking code to update.

Orders will generally ship all together unless the order contains li-ion batteries, which are shipped separately.

Google Pay, Apple Pay, and credit and debit cards: American Express, Discover Card, MasterCard and VISA. We only accept credit cards issued from countries where we ship.

For USA and worldwide orders, the final payment is processed in USD unless you have selected a different currency, in which case the website shows the corresponding amount of USD in your currency.

As customer orders may be processed the same day they are received, we cannot guarantee that a viable order cancellation period exists. If we are advised of your intention to cancel a current order, and that order has not been processed and shipped at that time, and we are able to reach the email in time, we will gladly accept and process a refund minus the payment gateway fee (if any) via the original payment method.

Returns can only be made on items in their original condition as received. The return request must be made within the first 7 days upon the successful delivery of the order. If an item is returned in not new condition, or is missing accessories, manuals or combo items, it will not be eligible for return. A 10% fee or more may be charged at our discretion for all returned items. The original shipping costs and the payment gateway fee (if any) cannot be refunded, and the customer is responsible for return shipping costs and for the safe return of the product.

Any claim that the product is defective, damaged, or not as described must be reported to us within 7 days of delivery. Failure to contact us within this period will result in the claim being denied.

We will fix your laser if: your laser doesn't work suddenly; it is dead on arrival; the laser is under-performing; or any other unusual condition is causing the laser not to work properly.

Warranty will not apply under these circumstances: any modification or disassembly not advised by us; damage due to drops or water; the laser was running way longer than the duty-cycle recommended on our website; or malfunction caused by using wrong battery configurations or a battery other than the one suggested on the product page.

Consumable items such as li-ion batteries, tritium vials and focusing lenses cannot be returned unless they are dead on arrival or damaged upon receiving, and we will only offer a replacement if the customer reports the product issue on the same day as the delivery.

No. The address shown on this site is a warehouse address for returns only - we do not have a physical store. You can reach us by email at [email protected], or on 601-389-7682 (WhatsApp and SMS only).